Category Archives: advantage II

3 Million Without Power After Freak Snowstorm

The recent snow storm on the east coast left 3.2 million people without power from Virginia to Main. The storm was so severe the president has declared a state of emergency in Massachusetts and power companies are saying some customers will be without power for up to a week. would like to extend a helping hand to the victims of this storm by offering 10% off pellet stove, wood stove parts and gas stove parts. We invite our customers to use the coupon code “special” (no quotation marks) during checkout on our web site,, and receive 10% off your order. (Internet orders only)

We carry a full line of pellet stove parts for Austroflamm, Breckwell, Country Flame, Earth Stove, EasyFire, Enviro, Flame, Harman, Osburn, Quadrafire, Traditions and Whitfield.

We feature wood stove parts for Austroflamm, Breckwell, Country Flame, Earth Stove, EasyFire, Enviro, Flame, Harman, Osburn, Quadra-Fire, Traditions and Whitfield. We carry a full line of wood stove stove parts for Appalachian, Ashley, Atlanta, Aurora, Austroflamm, Black Bart, Blaze King, Blue Ridge, Breckwell, Buck Stove, Carolina Stoves, Cemi, Country, Country Comfort, Country Flame, Craft Stoves, Dove Stoves, Earth Stoves, Fisher Stoves, Gibraltar, Grizzly, Hawke, Heat & Glo, Heatmaster, High Valley, Hitzer, Hot Blast, Jensen, Johnson, King, Lennox, Lilly, Mealmaster, Nashua, Omega, Osburn, Riteway, Shenandoah, Sierra Stoves, Silent Flame, Squire, Suburban, Sweet Home, Treemont, Warm Morning and Woodchuck stoves.

Please visit our web site, email us at or call us 1-800-893-4950

Troubleshooting Your Pellet Stove

Cooler weather is ahead and that means it’s time to take a look at your pellet stove and make sure things are working properly. No one wants to be without heat when the cold is upon us! Take a few minutes to fire up that Pellet Stove and should you be experiencing any problems, perhaps the following pellet stove trouble shooting guide will come in handy.

WARNING: Disconnect the electrical cord prior to opening the sides of your stove or opening the exhaust system for any inspection, cleaning, maintenance or service work.  NEVER perform any inspection, cleaning, maintenance or service on a HOT STOVE or when the cord is plugged in.

  • Step 1
    Operate the stove in user control mode or increase the set point temperature if the stove power is on but does not fire.
  • Step 2

    Check to see if the hopper is filled with pellets or if the burn pot is dirty. If one of these is not the issue, check to make sure there is a fuel feed or that the exhaust blower snap switch is working.

  • Step 3

    Use the set-up mode feature to reduce the feed rate of a stove that is overheating or starts and runs but then has unburned pellets in the burn pot.

  • Step 4

    Decrease the base feeding rate of the stove in setup mode once a stove is cool if the circulation blower seems to run on high often.

  • Step 5

    Turn off the stove if you smell smoke in the house. Check that the stove has a continuous supply of power since power loss can cause smoke in the home. Inspect the vent and clean if needed. Also check the vent system for leaks. Use high temperature sealant as recommended by the manufacturer to repair the leaks.

  • Step 6

    Increase the stove’s feed rate in the setup mode if the flame goes out at lower feed rates.

  • Step 7

    Contact the manufacturer for an air damper if you have short flame at high pellet feed rates if you have already checked that the feed rate is not too low and have high quality fuel.

  • Step 8

    Start checking the power source for the stove if there is no fuel feed. This is the simplest item to check so verify that the stove is plugged into an electrical outlet. Fill the hopper with pellets if there is still no fuel feed. If the lack of fuel feed problem persists, close the hopper lid if it is open and the burn chamber door.

  • Step 9

    Check the exhaust system and clean if you are unable to find the source of the no fuel feed problem. The exhaust blower may need lubrication and you should consult your stove’s manual on the instructions.

  • Step 10

    Test the auger motor, exhaust blower and vacuum switch for possible jams or failures. Replace these if you cannot find another reason for the fuel feed problem.

    CAUTION: The electrical, auger and digital control components of your stove are not owner serviceable. Call your Authorized Dealer for proper diagnosis of problems and service for those components.


Ash is a natural product of burning wood. As the amount of ash in the wood increases, the amount of ash left behind after burning high-ash wood pellets will increase. High quality pellets will produce less ash and fewer clinkers than lower quality pellets.

Clinkers are solid, glassy or porous accumulations of incombustible matter that may result from burning some types of wood pellets. Clinkers are formed at the bottom of the burn grate and, if left undisturbed, will build up and cut off combustion air.  As clinkers grow, the fire becomes orange/brown and ‘lazy’. Pellets may build up in the burn grate, the firebox & window may become sooty, and exhaust gases may become smoky.

Fines are pieces of sawdust that were not properly formed or are the result of pellets breaking down during handling, transporting and storage.   Fines adversely affect the operation and heat production of pellet appliances, and they greatly increase the requirements for general cleaning and maintenance.    Fines cause pellets to feed more slowly, thus reducing the amount of heat produced at any given heat setting.

NOTE: It is much easier to remove fines from pellets before they are placed in the stove than it is to service your stove for a plugged hopper, jammed auger or plugged exhaust system. Pellets with excessive sawdust may be screened to remove most of the fines.     Pellet screeners may be built or purchased from most pellet stove dealers.

How to Winterize Your Pellet Stove

It will soon be getting cold at night and that means it’s time to do yearly maintenance on your wood stove, pellet stove and gas stove.  A1 Stoves is happy to offer the basic steps below to help you troubleshoot your heating stove. If you find you need stove parts, please visit our web site, we’re offering all wood stove parts and pellet stove parts on sale at 10% OFF!

If you have any questions or need help finding the right parts for your stove, please email us at or call us, 1-800-893-4950. Our certified hearth professionals will be happy to help you find the right parts for your stove! We’ve been in the home and hearth business for over 20 years and we take pride in our workmanship and our customer service staff.

We Want to Help You Fix Your Pellet Stove, Wood Stove or Gas Stove!

At we feature Pellet Stove Parts for all major brands of pellet burning stoves including Whitfield, Breckwell, Quadrafire, Austroflamm, and The Earth Stove.

Whitfield pellet stove parts for Advantage I, II, II-T and III, Advantage II-T Classic WP2, Advantage Optima 2, Optima 3, Advantage Plus, BBQ Pellet WP6, Cascade WP5, Frontiersman, Explorer WF2, Legend WP1, Prodigy I and II WP3, Profile 20, Profile 30 FS-2 P10, Quest WP4, Quest Plus WP4, and Renaissance WW1. The Earth Stove Traditions T300P Series, TP300 Series, TP40 / TP40N and TP340 / TP440. Other Earth Stove Models include The Earth Stove FP60, HP40, MP40, WP50 and MP35 / 50 .

And let’s not forget GREAT CUSTOMER SERVICE! Tired of being given the runaround on other stove repair web sites? Looking for live support 24 hours a day? Come see us! or email us at and let us help you find the right part for your wood stove, gas stove and pellet stove repair!