Category Archives: Whitfield Quest Plus Parts

Troubleshooting Your Pellet Stove

Cooler weather is ahead and that means it’s time to take a look at your pellet stove and make sure things are working properly. No one wants to be without heat when the cold is upon us! Take a few minutes to fire up that Pellet Stove and should you be experiencing any problems, perhaps the following pellet stove trouble shooting guide will come in handy.

WARNING: Disconnect the electrical cord prior to opening the sides of your stove or opening the exhaust system for any inspection, cleaning, maintenance or service work.  NEVER perform any inspection, cleaning, maintenance or service on a HOT STOVE or when the cord is plugged in.

  • Step 1
    Operate the stove in user control mode or increase the set point temperature if the stove power is on but does not fire.
  • Step 2

    Check to see if the hopper is filled with pellets or if the burn pot is dirty. If one of these is not the issue, check to make sure there is a fuel feed or that the exhaust blower snap switch is working.

  • Step 3

    Use the set-up mode feature to reduce the feed rate of a stove that is overheating or starts and runs but then has unburned pellets in the burn pot.

  • Step 4

    Decrease the base feeding rate of the stove in setup mode once a stove is cool if the circulation blower seems to run on high often.

  • Step 5

    Turn off the stove if you smell smoke in the house. Check that the stove has a continuous supply of power since power loss can cause smoke in the home. Inspect the vent and clean if needed. Also check the vent system for leaks. Use high temperature sealant as recommended by the manufacturer to repair the leaks.

  • Step 6

    Increase the stove’s feed rate in the setup mode if the flame goes out at lower feed rates.

  • Step 7

    Contact the manufacturer for an air damper if you have short flame at high pellet feed rates if you have already checked that the feed rate is not too low and have high quality fuel.

  • Step 8

    Start checking the power source for the stove if there is no fuel feed. This is the simplest item to check so verify that the stove is plugged into an electrical outlet. Fill the hopper with pellets if there is still no fuel feed. If the lack of fuel feed problem persists, close the hopper lid if it is open and the burn chamber door.

  • Step 9

    Check the exhaust system and clean if you are unable to find the source of the no fuel feed problem. The exhaust blower may need lubrication and you should consult your stove’s manual on the instructions.

  • Step 10

    Test the auger motor, exhaust blower and vacuum switch for possible jams or failures. Replace these if you cannot find another reason for the fuel feed problem.

    CAUTION: The electrical, auger and digital control components of your stove are not owner serviceable. Call your Authorized Dealer for proper diagnosis of problems and service for those components.

DEFINITIONS

ASH
Ash is a natural product of burning wood. As the amount of ash in the wood increases, the amount of ash left behind after burning high-ash wood pellets will increase. High quality pellets will produce less ash and fewer clinkers than lower quality pellets.

CLINKER
Clinkers are solid, glassy or porous accumulations of incombustible matter that may result from burning some types of wood pellets. Clinkers are formed at the bottom of the burn grate and, if left undisturbed, will build up and cut off combustion air.  As clinkers grow, the fire becomes orange/brown and ‘lazy’. Pellets may build up in the burn grate, the firebox & window may become sooty, and exhaust gases may become smoky.

FINES
Fines are pieces of sawdust that were not properly formed or are the result of pellets breaking down during handling, transporting and storage.   Fines adversely affect the operation and heat production of pellet appliances, and they greatly increase the requirements for general cleaning and maintenance.    Fines cause pellets to feed more slowly, thus reducing the amount of heat produced at any given heat setting.

NOTE: It is much easier to remove fines from pellets before they are placed in the stove than it is to service your stove for a plugged hopper, jammed auger or plugged exhaust system. Pellets with excessive sawdust may be screened to remove most of the fines.     Pellet screeners may be built or purchased from most pellet stove dealers.

We Want to Help You Fix Your Pellet Stove, Wood Stove or Gas Stove!

At A1Stoves.com we feature Pellet Stove Parts for all major brands of pellet burning stoves including Whitfield, Breckwell, Quadrafire, Austroflamm, and The Earth Stove.

Whitfield pellet stove parts for Advantage I, II, II-T and III, Advantage II-T Classic WP2, Advantage Optima 2, Optima 3, Advantage Plus, BBQ Pellet WP6, Cascade WP5, Frontiersman, Explorer WF2, Legend WP1, Prodigy I and II WP3, Profile 20, Profile 30 FS-2 P10, Quest WP4, Quest Plus WP4, and Renaissance WW1. The Earth Stove Traditions T300P Series, TP300 Series, TP40 / TP40N and TP340 / TP440. Other Earth Stove Models include The Earth Stove FP60, HP40, MP40, WP50 and MP35 / 50 .

And let’s not forget GREAT CUSTOMER SERVICE! Tired of being given the runaround on other stove repair web sites? Looking for live support 24 hours a day? Come see us! www.A1Stoves.com or email us at info@a1stoves.com and let us help you find the right part for your wood stove, gas stove and pellet stove repair!

Whitfield Pellet Stove Parts

A1Stoves.com offers all parts still in production for Whitfield Pellet Stoves. We have parts for the Advantage I, Advantage II, Advantage IIT, Advantage III, Advantage IIT Classic, Advantage Plus, Cascade, Legend, Optima 2, Optima 3, Prodigy I, Prodigy II, Profile 20, Profile 30, Quest, Quest Plus and Renaissance.

By clicking on any of the stove models above you will be taken to our online shopping cart and there you will find a complete list of all parts available for that model of stove. If you have questions or need help finding parts for your Whitfield pellet stove, please email us at info@A1Stoves.com or call us at 1-800-893-4950. We’ll be happy to help you find the right parts for your stove!

Whitfield Quest Plus WP4 Pellet Stove Parts

Quest Plus Freestanding WP4 and Quest Plus Insert WP4 – Model Years: 1998-2000

FREESTANDING PARTS:

Door and Body Components
13640075 Clip Kit, Glass Bottom
13640086 Clip Kit, Glass Side
13640085 Clip Kit, Glass Top
17251083 Door Assembly, Black, Painted
17250093 Door Hinge Bracket
61057100 Gasket Kit, Door (1/2 in. diameter, firm, 8 ft.)
61057202 Gasket, Glass, 10 ft. (5/8 in. x 1/16 in. flat)
H0257 Glass, Center (Includes gasket)
H0258 Glass, Side
17250095 Handle Assembly, Door – Black
72045000 Hardware, Door Latch
12050506 Hinge Pins, Gold (2 per pkg.) 52L16
17355154 Lid, Hopper, Green, Powder Coated

Auger and Electrical Components
12041300 Collar, Auger (with setscrew)
12050011 Blower, Exhaust
12146109 Blower, Room Air (Convection Blower)
17255912 Control Board
12147705 Disc, High Limit – Snapswitch (L250-30F, Bakolite, 60T21)
12057601 Disc, Low Limit – snapswitch (Ceramic, F140-30F)
12140213 Igniter, Cartridge Replacement
12040003 Igniter Kit, 6 pack
12058820 Power Cord (52L17)
12145903 Pressure Switch
12058811 Wiring Harness
61050016 Gasket, Quick Disconnect
61050003 Gasket, Auger Retention Plate
61050005 Gasket, Exhaust Blower
61057203 Gasket, Room Air Blower (Convection Air Blower Gasket)
13656003 Hose, Pressure Switch, 19 in. (may need to be cut to size)
12050093 Quick Disconnect 3 in. Vent Side
13650046 Baffle, Heat Exchange
17250241 Plate, Auger End, Kit

Firebrick Parts
13640028 Clip Set, Firebrick (2 ea.)
17250029 Firebrick Kit
16050246 Ultragrate Replacement

FIREPLACE INSERT PARTS:

Door and Body Components
13640075 Clip Kit, Glass Bottom
13640086 Clip Kit, Glass Side
13640085 Clip Kit, Glass Top
17251083 Door Assembly, Black, Painted
17250093 Door Hinge Bracket
61057100 Gasket Kit, Door (1/2 in. diameter, firm, 7 ft.)
61057202 Gasket Kit, Glass (Flat 5/8 in. x 1/16 in., 10 ft.)
H0257 Glass, Center (Includes gasket)
H0258 Glass, Side (Includes gasket)
72045000 Hardware, Door Latch (Shoulder Bolt)
12050506 Hinge Pins, Gold (2 per pkg.) 52L16
13855078 Lid, Hopper, Green

Electrical and Auger Components
12050011 Blower, Exhaust
12146109 Blower, Room Air
17255912 Control Board
12140213 Ignitor, Cartridge Replacement
12040003 Igniter Kit, 6 pack
12058820 Power Cord, Molded End, 8 ft.
16050001 Pressure Switch (Hose, 13656003, not included, see below)
13656003 Hose, Pressure Switch (19 in.) May need to cut to fit
17250241 Plate, Auger End
12046300 Auger Motor
11756300 Auger Shaft Kit
12041300 Collar, Auger (with Set Screw)
61050003 Gasket, Auger Retention Plate
61050005 Gasket, Exhaust Blower
61057210 Gasket, Mounting, Room Air Blower 1/8 in. Lytherm
13656003 Hose, Pressure Switch, 19 in. (may need to be cut to size)
13650046 Baffle, Heat Exchange