Troubleshooting a Whitfield Profile 20 and Whitfield Profile 30 Pellet Stove will be offering a series of articles on how to fix your pellet stove. Whether you have an Austroflamm, Whitfield, Breckwell, Earth Stove, Enviro, Flame, Harman, Osburn, Quadrafire, Traditions or  any brand of pellet stove, the first step is to troubleshoot the problem. If you auger motor or blower runs constantly, your pellet stove igniter won’t shut down, your stove is running in “fault mode”,  your pellet stove faults within 15 minutes of start up, your pellet stove ignites but the flame doesn’t last, we’ve got the answers! Best of all ALL PELLET STOVE PARTS ARE ON SALE!

We also feature pellet stove door gasket in all sizes, glass gasket, fire bricks and we can cut custom glass orders for most stoves.

Please take a look at the chart below and if you have any questions our certified staff will be happy to help! Email us at or call us at 1-800-893-4950. By clicking on any of the highlighted words above you will be taken to our online shopping cart for pricing and availability.

2 thoughts on “Troubleshooting a Whitfield Profile 20 and Whitfield Profile 30 Pellet Stove

  1. Tony Johns

    I just bought a 12 yr old Profile 20. Before setting it up it was cleaned, including blowing out all port(which was done with a leaf blower). I can only run it on low and it takes about a day to go thru a bag of pellets BUT at most i normally get about 8 hrs of run time before the grate will pack tight with ash and it will throw it into default. The pellets i’m burning were just bought this season so i dont thinks its due to old pellets. I would love to be able to run it on all 3 settings and not worry about the grate clogging all the time. Any ideas??

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